May 26, 2019 posted by

Allow the printer to rest. HP is compiling your results. Europe, Middle East, Africa. Store photo paper in its original packaging inside a resealable plastic bag. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try correcting the interference by one or more of the following measures:. If the printer is off when you open the cartridge access door to access the cartridges, the printer does not release the cartridges for changing. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

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Hold the new cartridge with the HP logo on top, and then insert the new cartridge into the empty cartridge slot. Because you can install different combinations of print cartridges in your printer, different patterns will show on the diagnostic page. If you want to print in black and white only, select the grayscale option.

Javascript is disabled in this browser. Left black cartridge shows smeared ink. Example of smeared text. HP has scanned your product but currently has no suggestions for driver updates.


Open a document, click Fileand then click Print. HP Download and Install Assistant.

HP Officejet J All-in-One Printer series – Driver Downloads | HP® Customer Support

You can also use the product control panel or the HP software to align the cartridges at any time. A Web browser either Microsoft Internet Explorer 5. Clean the area around the ink nozzle.

How does HP install software and gather data? Use the right arrow button to highlight Print Reportand then press the OK button. Download and install the software. Select the desired files and choose ‘Download files’ vizta start a batch download.

If the test page that you printed earlier shows track marks or smearscontinue to the next step to clean the area around the ink nozzles. If you are not using officejeg latest version of Windows 8, the information in this document might not match.

For documents with dense printing, such as high contrast graphics or photographs, use HP Advanced Photo Paper for the best results.

This allows your printer to obtain network information from your computer. Close the cartridge lid. If these steps resolved the issueyou officeket stop troubleshooting. This equipment generates, uses, and can radiate radio frequency energy.


Setting Up the Printer for a Wireless Network for the HP Officejet J6400 All-in-One Printer Series

Do not compare the colors on the diagnostic page to the colors on this Web page. Example of text with track marks. Storage conditions Storage temperature: Officejet streaks in printout. Left cartridge shows missing lines and a streaked bar. However, there is no guarantee that interference does not occur in a particular installation. Asia Pacific and Oceania.

Do not replace cartridges for vertical streaks in a printout. To replace the black, photo, or gray photo cartridge, remove the cartridge from the slot on the right.

The network name is the SSID. Windows 8 Follow these steps to check the print settings for your print job.

Replace any depleted cartridges. We were unable to retrieve the list of drivers for your product. Maximum scan size from ADF: